- Family Centred – We provide education and caring support for families affected by serious mental illness. The family unit is our first responsibility and primary focus; the person with the illness is always included in the definition of family.
- Partnership and Respect – We do not work in isolation. We seek to build a broad range of dynamic partnerships through open and timely communications based on respect and appreciation for all those we serve and work with.
- Innovation and Improvement – We are committed to innovation through ongoing learning and improvement to meet the changing and diversified needs of families with mental illness in today’s society.
- Accountability and Transparency – We measure our performance and follow a process of continuous improvement. We are wholly accountable for our actions to our supporters for our use of financial and human resources available to us.
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